Terms of Sale

Prices
All prices include VAT unless stated otherwise.

Payment Methods
We accept: Direct bank transfer, including IRIS.

Shipping & Delivery
Delivery times and costs are displayed during checkout.

Right of Withdrawal
Consumers have the right to withdraw from the purchase within 3 days without giving any reason.

Returns & Refunds
To request a return or refund, contact us at info@mi-factor.com. Refunds are processed within 3 days.

Complaints
For complaints, contact info@mi-factor.com. Consumers may also use the EU ODR platform:
https://ec.europa.eu/consumers/odr